NO BREAK!!?! - Cashier Chipotle Employee Review

1.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Honestly the only thing I can think of is frre food.

Cons

Where do I start! FIRST of all, I'm a cashier I work Mon-Fri at one of the busiest Chipotles in Houston. The line will literally be from the beginning of the line(where you order) to the door for 3 hours! and it even wraps around the store a couple times throughout my shift. Now normally there should be a line backer that takes care of the lobby FOR the cashier but 3 out of the 5 days I work I have to do the lobby,ice, restock the drink station,(sometimes bag chips) and check people out. This is an insane amount of work for 9.25 an hour. Once the chaos cools down the lobby is a dump the trash is overflowed and I have to clean it all alone while my manager tells me to do other things. I usually work from 10:15-5pm The slowest time of the day is around 3:30. We get about 3-10 customers around that time, therefore I attempt to take a break. I always ask my manager at around 4 for a break but she always says no. I have to clean the lobby first and refill the ice again and then i can eat. BUT WHILE I EAT I HAVE TO CHECK PEOPLE OUT AT THE SAME TIME!? I literally have to take like 3 bites then run to register and check people out and run back to my food. And my final con? I always get off late. I'm not talking 15 mins or 30 mins an HOUR someties close to two hours. My manager takes forever to count my drawer and to put in the other drawer for the next cashier. Not only that but they always count my money wrong and say im short $40 or $100 and they have to count it 6 times to realize I'm not short -_- BOTTOM LINE: DON'T WORK HERE

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Anonymous employee
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Pros

Good food and great people

Cons

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2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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