Made me a better person but at a cost. - Kitchen Manager Chipotle Employee Review

1.0
Mar 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Made me learn a lot and over time, gained experience. I was inspired to think that there is no where else better to work at. Had good team members and management.

Cons

It takes a toll on you whether you've been there for months or years. Company is always changing. They say it's for the better which should be a good thing but whether you're a crew or GM, you are getting underpaid for the hours you do and your responsibility. Raises are twice a year. But it's up to management how much they can give you. And they can BS you and give you a reason why you didn't get one. Make you feel guilty for not completing work. They turn their heads when they see you working off the clock because you wanna help out. Picky about labor and standards. Since ecoli outbreak. Company was not the same. Lots of management and crew have left. Really understaffed because people are tried of it and new people don't want to put up with it. My Pros about Chipotle have changed because basically the company did.

Explore other reviews about Chipotle

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The money is worth it

Cons

The racism and favoritism isn’t needed.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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