Non stop action. - Service Manager Chipotle Employee Review

4.0
Apr 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Get to train & develop and see the fruits of investment. Lots of interaction! Food is great & awesome benefits too!

Cons

high turnover issues may lead to stressful environment at times along with high volume restaurants with lack of full time help.

Explore other reviews about Chipotle

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good food and great people

Cons

Can get crazy during peak hours

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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