The job itself is good, but despite all stores being coporate, experiences vary wildly. - Service Manager Chipotle Employee Review

4.0
Jan 20, 2018
Recommend
CEO approval
Business Outlook

Pros

You will learn useful skills and keep busy. The opportunity to advance is nearly always there so promotions can happen quickly, plus benefits, and tuition reimbursement (for those that apply).

Cons

It's a physical job; you lift, cut, scrub, move quickly for most of your shift. The procedures and policies are always changing. The training has a set outline it ought to follow but it's often rushed or neglected entirely if that position is being filled in a hurry or your trainer isn't available for some reason. Hungry people can be mean people, but Chipotle's policy is to reward them for even looking at the sign and that gets frustrating at times. Certain stores are very poorly run and with those you get into bigger issues; time tampering, unsafe conditions, unrealistic expectations, hostile management, and so on, but coporate is pretty good about shutting stuff like that down (no need for more lawsuits), so reporting them is an option.

Explore other reviews about Chipotle

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good food and great people

Cons

Can get crazy during peak hours

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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