Good food, poor management - Crew Member Chipotle Employee Review

2.0
Mar 22, 2019
Recommend
CEO approval
Business Outlook

Pros

fun environment good coworkers free meal every shift not a difficult job Very clean and sanitary

Cons

terrible management, my GM was unorganized, unprofessional, and uptight. annoying rules like you can't go into the back to grab more food for the line if you are on the line, you must wait for someone to do it for you, even if your pan is empty. never get off on time hires anyone, high turnover

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5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff through out the company

Cons

Low pay but free lunch

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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