Horrible - Crew Member Chipotle Employee Review

1.0
Oct 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Tuition Reimbursement, Some good co-workers

Cons

Had an absolutely horrible experience working for Chipotle. Started there with more than four years of management experience and was hired on with the opportunity for promotion. I am a full-time college student and requested no more than 30 hours a week, which usually meant 45-50. I made 10.30 an hour to run the grill by myself. They would make me do this 5-6 nights a week and refused to let me take a break. They told me that "since you're the only one who knows how to run grill, you can't go on break or we'll run out of food". Constantly refused breaks for 9+ hour shifts of working like a dog, god awful, abusive management. There were days where I would work 9am to 12:30am and have to come back in at 7am the next day. They would sometimes schedule me 10 days in a row. On my one off day a week I would receive at least a dozen calls begging me to come in because they were short handed, and then get reprimanded when I stopped answering. Would not recommend to anyone who values their mental physical health.

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5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great customer service and team members

Cons

part timer scheduling so not enough hours

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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