Ingredients May Be Real, But This Place Isn't - Certified Trainer Chipotle Employee Review

2.0
Nov 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty solid now that they had the $3 raise. I made some great friends and met my roommate/best friend! I actually liked learning grill and prep and do well at them under pressure.

Cons

I was the only woman who knew grill and was treated very differently and never scheduled a grill shift despite my GM telling me how impressive it is I know grill and that my food is good.. Was promised an SM position and completed all my videos and was ready for my ServSafe, but my GM wouldn't schedule me for an exam even though I told him weekly I was ready and he always talked about being desperate for management. Despite this, he told me he would schedule me and even told me he was okay with me cheating on the exam. HACCP logs are faked every shift and food safety isn't a priority. We once had the walk in not temping for a full 24 hours and corporate still wanted us to serve the food had the crew not put our foot down. People who no call no show 5+ times in a row are still scheduled and would come and go as they pleased. Absolutely no consequences in my store and the managers act inappropriately toward the girls there, many of us young and in college. Constantly understaffed, frustrated and stretched too thin. Even if there were consequences, corporate's expectations aren't proportional to a low level food service position and the stores are sort of set up to fail.

Explore other reviews about Chipotle

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, decent pay. Fun people.

Cons

Can be stressful & overwhelming sometimes.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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