Fast-paced, stressful, long hours - Line Worker Chipotle Employee Review

3.0
Jan 13, 2015
Recommend
CEO approval
Business Outlook

Pros

-Pay is relatively decent -Managers will have sit-downs with you to check up on how you're doing -People who care about the company and it's mission. -Tips, they add up quickly and will likely pay for your gas that week. -Free food (while in the restaurant working), 50% off when not working -You will get raises and promotions if you work hard, but I mean hard. You need to get trained in the back in order to be promoted, so if you work only on the line this may be difficult. -Health care plan allowed immediately upon being hired

Cons

-Hectic work environment breeds for snappy and stressed coworkers -Very difficult to hear over glass sneeze guard, you won't be able to converse with customers frequently as you would in retail or other jobs -Not enough pay for the amount of work required, easily 3x the workload compared to retail -It's difficult to call in to work, you will have to find someone to cover by yourself no matter how sick you are. -Smokey adobo on grill will make it difficult to breath -If you work 5 hour shifts, you will not receive a break. -During peak hours i.e. 5-7 PM you will not be able to move away from your position at all. -Cons outweigh the pros

Explore other reviews about Chipotle

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast Paced Environment good benefits with education

Cons

Can be stressful with rush hours and staffing

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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