Management/Cooperate Does Not Care. - Crew Member Chipotle Employee Review

1.0
Feb 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Your fellow employees will make you feel like you have a family if you get the right location. Free food used to be a pro, but I believe new hires do not get this anymore.

Cons

Expected to do a crazy amount of work with few people. Even if you have enough people hired, they want you to get through the day with as little people scheduled as possible. Cooperate simply does not care, and normally management does not either. You're expected to work when sick despite handling food (I had this personally happen several times). I was stuck on the same job (frying) without getting to move up/learn prep for over a year of working there despite my trainer pushing for me to be given more opportunities. No longer get a free employee meal, and I never got my break. I always had to work my full 8 hours without a break, maybe I had a 3 minutes to eat something quickly. This was due to how busy we were and having to run on so few people :) Chipotle used to have values and culture I appreciated. They no longer do.

Explore other reviews about Chipotle

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, decent pay. Fun people.

Cons

Can be stressful & overwhelming sometimes.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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