Chipotle - Service Manager Chipotle Employee Review

3.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

The money was good, some of the coworkers were really cool. I became close with them. There was one free meal for every shift you worked. You got a 50% discount on your off days.

Cons

Bad management. And I’m talking GENERAL manager. No flexibility, little to no empathy for workers from higher up, was working me from 5 am to 9 pm and would forget to put my hours in half the time, made me feel bad for not showing up for work when I got in a car wreck, the list goes on. Scott was respectful and kind, but he’s above everything so he wasn’t there enough to see or fix any of the issues.

Explore other reviews about Chipotle

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The money is worth it

Cons

The racism and favoritism isn’t needed.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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