good pay, horrible management - Crew Member/Grill Cook Chipotle Employee Review

3.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

- coworkers made the shifts go by fast - good benefits esp the employee meals and discounts - way above minimum wage but theyre legally obligated to so

Cons

- management was inconsistent and lacked proper communication. extremely petty comments behind your back. they only become strict when the field leader is on their a** -- they only promote employees in store so they can get a bonus so its just a chain of incompetent management. my managers were the same age as me (teenagers) - inconsistent food quality because this company only cares about their margins and not what theyre putting out to customers - really weird rules like i cant take my employee meal to go and cant give your 50% off to other people behind the POS

Explore other reviews about Chipotle

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good food and great people

Cons

Can get crazy during peak hours

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

See reviews by: Helpful|Rating|Date|All