It all depends on the size of staff - Cashier Chipotle Employee Review

3.0
Aug 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The work, with enough practice, is easy to handle. Working line and DML (online orders) are constantly fast paced enough to be overwhelming, but if there are enough crew it's manageable. Inexperienced employees automatically get $21.00 per hour base pay (in my area at least), and we do have health insurance (dental and visual too). In personal experience, I've found that managers are very accommodating to class schedules and appointments given notice, and are able to give you hours that work around your life.

Cons

Having worked there for years, the changing dynamics of hours have become unsustainable. Having understaffed stores mean good hours, but overworked employees. One person can't handle DML if it's a popular store. Having to make eight orders in ten minutes (so it isn't "late") isn't possible if each order has three entrees and you're alone. Being in line has the added pressure of a growing line and impatient customers to deal with by yourself. You're responsible with restocking, calling out food, packaging, and ringing up orders. If the store's packed, you're running around like a headless chicken just to move the line along. On the other hand, if the store's overstaffed, your hours tank. You could work as little as five hours a week, with no leeway for more because there are too many people working. And in particular for California, since the increase in minimum wage the distribution of hours have been so much less. Part-time workers should regularly work 15-20 hours, but that has decreased to barely 10 in my experience. It helps if you have a wide availability in this regard, but if you can only work three days, it's likely they'll give you 3 hour shifts and call it a day. So one side is terrible physically the other financially. However if you have a good manager or good coworkers, they will come to help out when they can.

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Chipotle Response
9mo
Thanks for sharing your experience. We understand the importance of work-life balance, and are glad your flexibility needs were able to be met. We appreciate your feedback and will use this to improve the employee experience.

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Pros

Good Coworkers Good Communication Free Food

Cons

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2.0
Jul 4, 2026
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Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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