Loved working here - Front Desk Agent Choice Hotels Employee Review

5.0
Mar 17, 2017
Recommend
CEO approval
Business Outlook

Pros

The system is easy to learn. The people I worked with I got along with so well and I think that was the main thing that made working here so fun. My GM did a great job of making everyone feel part of a team.

Cons

Nothing at all really. But since I have to put some cons down I will say at times it will get so busy that it may seem overwhelming at first but it gets easier with practice and more experienced. Also on occasion you'll handle angry customers but you have to learn to keep your cool!

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Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

Explore other reviews about Choice Hotels

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support for advancement in all directions

Cons

WFH was great and having to drive in traffic to be in meetings all day, not fun.

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning experience and the team was super kind for someone just starting out and learning. I was trusted and they allowed me to grow as an intern. Pay was also fair and the schedule was flexible.

Cons

The experience was only positive.

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