fast-paced; every shift is different - Front Desk Agent Choice Hotels Employee Review

5.0
Jan 20, 2021
Recommend
CEO approval
Business Outlook

Pros

great management, fast paced, not every day is the same. the hotel industry has been affected by the pandemic but i feel safe at work. hotels have been taking extensive measures to make sure that their employees—and not just their guests—feel safe.

Cons

affected by the pandemic so right now many employees aren't working. this is out of the company's control

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Choice Hotels Response
5y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

Explore other reviews about Choice Hotels

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Senior leadership, office location, growth opportunities, culture.

Cons

3 days in office was perfect. 4 days is alright. Slim teams- which can be a pro too.

3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Tech Stack Small Team Size

Cons

Slow growth opportunities to advance

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