Awesome Collaborative Culture - Customer Support Lead ChowNow Employee Review

5.0
Aug 15, 2018
Recommend
CEO approval
Business Outlook

Pros

People over profits culture; investment in employees with room for growth; thoughtful hiring practices with a focus on gender diversity; open-door policy with upper management; monthly and quarterly seminars to learn; awesome team outings; kitchen stocked with food; cold brew, kombucha, Matcha green tea on tap

Cons

Customer support must work weekends

Explore other reviews about ChowNow

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

1.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are good people and teams try their best despite the chaos. Remote work.

Cons

Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

1
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