Fast paced but great company - Customer Service Representative ChowNow Employee Review

4.0
Sep 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Support of managers and team Chat group is always there to answer questions Remote work

Cons

Overwhelming training before putting you on the phones Staff train as part of earning a “training badge” and are not good or qualified trainers Lots of questions get referred to online resource that isn’t as useful in real time

Explore other reviews about ChowNow

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

i had an awesome run with great managers

Cons

hired too fast after covid and they had to lay off a bunch of people and restructure and my team and leadership were affected

1.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are good people and teams try their best despite the chaos. Remote work.

Cons

Poor executive leadership, constantly changing priorities and restructuring, lack of direction, low morale, reactive decision making, and executives who are out of touch with what the business actually needs.

1
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