Lacking Transparency, Filled with Privilege - Senior Administrative Assistant Christie's Employee Review

2.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Exciting to be "in the action" during sales, and with specialists Can physically handle priceless art (on occasion) High level of independence Will push your level of organization and productivity to the MAX Work with some very intelligent people 25 vacation days after one full year Best auction house globally

Cons

Poor management "Old boys club" mentality, many are from affluent backgrounds, or are from families that are clients Barely any diversity No investment in non-management positions, hard to move past administration/coordination No transparency Extremely high learning curve without onboarding training Convoluted processes, nothing is streamlined No daily benefits (compensated transportation after working late, meal coverage when asked to work OT, company-wide team building)

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Christie's Response
6y
Thank you for taking the time to leave us a review, we do appreciate all feedback and take your comments seriously. Christie’s strives to create a meritocratic culture, where people are recognised for their skills and ability and not for their connections. And we have a performance review process to help us assess employee contributions and award them appropriately. In terms of our diversity initiatives, we are a global company and it is our aim that our workforce reflects our global image. We are also extremely proud of our gender diversity and are working hard to ensure that our ethnic diversity is also reflective of broader society. Our Diversity and Inclusion Committee is committed to achieving this objective. In reference to your comments around investment and career progression, we have identified a need for more structure around career progression and are therefore creating a more robust career path framework. We do encourage promotions from within and expose our employees to various global opportunities. Christie’s have a great track record of this. Christie’s is unique and we believe that our employees primarily learn on the job. However, we have recently strengthened our L&D team globally and have launched a global L&D offering which covers multiple training opportunities. We are continually reviewing areas of improvement within the business. We recently rolled out a Culture Survey which was responded to by over 80% of our employees, globally. The survey highlighted multiple positive aspects of working life at Christie’s, but also showed some areas for improvement. We have set up focus groups and created action plans to try and continually enhance the environment we work in, including around how we communicate with each other and operational issues. We do appreciate your time in sharing your thoughts and will raise your concerns internally. Kindest regards, Christie’s HR Team

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