Isolating, toxic work environment based on pure favoritism - Account Coordinator Christie's Employee Review

1.0
Nov 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Looks good on a resume, and there are some hardworking, knowledgeable people here.

Cons

Thankless position with no room for advancement (unless someone leaves or is laid off), with no mentoring from management. Very low pay - not a living wage, bonuses are not a given and can be extremely low. Christie’s was wholly unprepared for COVID-19 (lack of equipment, technical support , communication, and a short or long term plan leading up to the literal last second) with many skilled employees getting laid off and lower-level employees (Coordinators) picking up all the slack under constraints (Over time cut + more work = unrealistic/unsustainable amount of work). Unreasonable expectations and upward mobility based solely on favoritism/personality and not quality of work. Isolating because lower level employees’ fates solely in the hand of their direct line manager (not able to work directly with other coordinators). Technical processes are archaic, inefficient, and laughably time-consuming. Little/no on-boarding so coordinators are set up to fail from the get-go unless your manager is empathetic and on your side.

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Christie's Response
5y
Thanks for your review; we feel that COVID came out of nowhere and no companies were prepared for it,. Our recent staff survey showed that most staff feel we did a good job given the unprecedented situation (there is, of course, always room for improvement) And whilst we have worked hard to try and make people feel connected, the global lockdowns have proved a challenge to many who feel isolated and disconnected. As a minimum we pay the living wage plus a strong benefits offering and generous holiday allowance, however bonuses are linked to company performance and as such are variable.

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