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Chronicle Books

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Unorganized, Confused, and Poor Pay - Anonymous Chronicle Books Employee Review

3.0
Nov 20, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great Talent - Empathetic Employees - Cozy Office - Work / Life Balance

Cons

- Very unorganized upper management/executives who do not take or show accountability for their actions. - Company is confused about their identity, chasing their own tail, and this greatly affects / creates unproductive workflow. - The inability, while also having a disinterest, in growing their employees. - Rarely people receive raises or bonuses (outside of the very small profit sharing), otherwise, you have to be promoted, which can take many years.

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Chronicle Books Response
5y
We appreciate feedback, particularly when it's constructive and based on actual experience. Regarding the advice to management, I want to address the salary question. In January 2020, we established what may have been the highest minimum salary in our industry for our entry-level employees. In fact, we have seen many other publishers making announcements this year about updates to their starting wages, and we have been pleased to see that we continue to lead in this area. As for raises and bonuses, we have an annual cost of living adjustment every year of approximately 3%, employees tend to promote every 18-24 months in their first three professional levels at the company, and our profit-sharing plan has consistently paid an annual bonus of approximately 10% (or more) of one's annual salary as a bonus. It's possible this former employee's experience did not reflect this due to their short tenure or their misaligned expectations relative to our developmental paths and organizational structure. As for accountability at all levels, we have an autonomous culture that is simultaneously highly collaborative. It's a delicate but integral balance, and it's how we work best. Chronicle Books is a community of smart, creative, passionate, and dedicated individuals without whom none of our success would be possible. It demands accountability and trust at all levels, and we think our culture's success is reflected not only in our amazing publishing but is also evident in the careers people have built at Chronicle where our average employee tenure which is over 7 years.

Explore other reviews about Chronicle Books

5.0
Nov 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Filled with intelligent, creative people who are proud of the product and work hard to make the company thrive.

Cons

The pandemic has disrupted the comradery that was more present when people were together in person more.

2.0
Feb 14, 2025
Recommend
CEO approval
Business Outlook

Pros

The support staff themselves are supportive and will help with any questions you have. The books and games products are beautiful, and design really highlights their talents continuously.

Cons

Management doesn't seem to care about support staff (ie, assistants, coordinators) in sales and marketing, despite the vital role they play with managing processes. Often times leadership will stagnate support staff career growth and overload work for years until they may grant a marginal raise or promotion (that's rarely the case, unfortunately, as I mentioned before - high turnover!). With the laughable wages they grant support staff, there's burnout and division between leadership expectations and support work reality. Furthermore, the leadership is pretty poor overall. With high turnover, there's a lack of cohesion and purpose within the company. The office atmosphere seems to mimic this void of direction with the library-like silence on the floors and complete segmentation between other teams. If they tell you they're like a family, they are not telling the truth.

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