Not a bad company, but leaves something to be desired - Senior Claims Examiner Chubb Employee Review

4.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very supportive and team is collaborative In-Office Culture includes holiday celebrations and activities Hybrid schedule/flexibility available

Cons

Large workload, stressful customer service Training is done via trial by fire Poor raises/bonuses Focus on AI and innovation from higher ups, but day to day processes are not improved.

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2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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