Sad last gasp of the former Chubb - Vice President Chubb Employee Review

1.0
Sep 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Recognized Brand Name Work from Home Options Company Vehicle Benefits Chubb was truly the last of it's kind. It was a very good carrier with great underwriting, vision and direction. Sr Management had some issues but with geographical control the company was very successful. Customer Service, brand recognition and claim handling were very good. It's been changing the past 10 years but which carrier out there wasn't changing. Ace's purchase of the company is the last nail in the coffin. Disorganized, mass exodus and little humanity left in Management. If you are 25 and wish to work 24/7 with undying loyalty in one direction (which is not reciprocated) this is the career company for you.

Cons

Horrible Work/Life Balance - Work 24/7 or go elsewhere (mgmt & non-mgmt) EG's management style is the same as his father's Unwilling to updated technology (computer's, etc.) due to costs Disorganized upper/middle management Unreasonable and unobtainable goals Claims dept's are severely understaffed - impacting claims handling Won't issue business cards Won't confirm titles/positions after 8 months (post purchase) Ace's recent purchase of the company~period. ACE removed additional benefits upon ACE purchase of Chubb AON dislikes ACE intensely and likely to pull many accounts upon renewal Mass exodus of senior management and staff since ACE purchase

Explore other reviews about Chubb

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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