There's transition....then there's what's going on at Chubb - Underwriting Chubb Employee Review

2.0
Jun 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Working from home a few days a week

Cons

* Morale is shot to hell * Everything that was good about ACE is gone, it's pretty much Legacy Chubb which is laughable since the antiquated systems/methodologies they use leave a lot to be desired * Seems to take 3-4 people to get any one task completed * Management could not care less how you're feeling. It's all "We're moving forward and you're not allowed to have any feelings otherwise" * Don't bother giving any ideas or opinions - they don't want to hear them, even if they ask. It's just show they're putting on. * We have people in charge who have no clue how things are done * Don't get too comfortable with any workflows or system changes. Most likely they'll change again next month or the system "enhancements" will go askew because no one thought to test them or, you know, ask the people who will use the system daily for input.

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2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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