Company has changed over the years. Use to be a customer service/employee driven company. Not the same place. - H O Administrative Assist Chubb Employee Review

2.0
Aug 6, 2009
Recommend
CEO approval
Business Outlook

Pros

In this economy Chubb is $$$ stable. Health care benefits are great

Cons

Micro management can be difficult when several managers feel they are more important than the next manager. Lack of communication / direction / accountiblity. People are wound too tight with stress and success or therefore lack of. Management / supervisors / work leaders need training on how to be leaders, how to manage and how to direct and how to be directed. This training should be monitored by performance. Management is all too quick to offer demeaning critizisms that erodes ones self esstem, and in the same breath commend their own efforts to run a tight ship. Management should change and/or rotate jobs/postions from time to time. Its always a good idea to work in all aspects of the business, from department to department, to unit to unit, to branch to branch.

Explore other reviews about Chubb

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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