Great experience - Claims Adjuster Chubb Employee Review

3.0
Jun 10, 2020
Recommend
CEO approval
Business Outlook

Pros

The people overall in claims department are great employees and great people. The claim system is probably one of the best in the business. Training is good in claims and a lot of structure. Chubb offers good benefits

Cons

The amount of work given and what is expected out of each employee is unrealistic. 20-40 calls a day and 5-10 new claims a day. You will be doing the role of two people. Workflows frequently change due to regulations. Chubb had a pension, but got rid of it which is disappointing. Bottomline is that the company is frugal and will overwork you.

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5.0
Jul 5, 2026
Recommend
CEO approval
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Pros

Great Company Stock Purchase Program

Cons

In office Policy is very strict

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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