Don't Work Here and If You Do Quit - Claims Examiner Chubb Employee Review

1.0
Jun 30, 2020
Recommend
CEO approval
Business Outlook

Pros

At least you get paid

Cons

The most incompetent management I have ever dealt with. They will send out a company wide email saying one thing, send another email a few minutes later and then the next day saying a third completely different thing. They have no idea what they are doing, and all they care about is making their year end review look good so they can get the best bonus possible. This leads to people in management creating unnecessary changes that only make your job harder just so they could say they did something. There is not near enough adjusters working here. Everyone is drowning in tasks and our managers response is to ask us to stay later or come in early to work. Keep in mind this isnt just one or two adjusters struggling. Its the entire department. I think right now there are about 12-13 of us here. 4 of us are planning to leave very soon and another 5-6 are taking interviews elsewhere. No one wants to work for this company. Dont be fooled by the Chubb name. This is an inferior company named ACE with a Chubb sticker over the dumpster fire that is this company.

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5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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