Inept - Claims Examiner Chubb Employee Review

1.0
Feb 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Co workers are also traumatized so you aren't alone

Cons

Literally everything. The only people keeping up work 10 to 14 hours per day. The turnover rate is about 1 person per month. When people quit, they'll dump a literal month of work on you in one day along with your regular work and tell you to figure it out. They'll gaslight you at every turn. They'll blame employees for everything instead of their own inability to manage. They tell you there is training but turns out, "training" is reading off papers while sitting in a circle. You each take turns reading a paragraph like it's 4th grade. If you didn't grasp that, they make you do the "training" again and again and again instead of explaining or showing another way. They have no ability to think outside the box or change what they're doing. Their favorite line is "this job isn't for everyone" - but with the turnover rate is what it is, they really mean this job is for no one. But they'll repeat that line until their blue in the face because they have no other explanation for why everyone keeps quitting because they lack the ability to accept any responsibility for running things into the ground. They also actively stop people from exploring other areas of the company/ business. They'd rather us quit instead. There's a reason they are never fully staffed and are always hiring. If you do take the job out of necessity, start setting up an escape plan and looking for other jobs immediately.

Explore other reviews about Chubb

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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