Low expense ratio = low employee raises and morale - Assistant Vice President underwriter Chubb Employee Review

2.0
Jul 15, 2021
Recommend
CEO approval
Business Outlook

Pros

High quality and intelligent coworkers that you can learn a lot from Stable earnings and performance. Company committed to no layoffs related to the pandemic

Cons

Senior management at this company is truly out of touch with the hardships that employees have been facing, both at work and at home. Employee burnout is high and getting worse with increasing turnover. Workloads and expectations are high and technology is poor, with complex systems and interfaces that don't talk to each other. Management requires a large amount of reports and data, which requires monthly manual effort by many Company rewards hard work and good results with more work but stingy salary increases. If you are not one of the chosen ones, you will need to leave the company eventually to get market pay. Women and minorities are severely under-represented in senior management. Company is actively promoting diversity, but at its heart is still an old school (i.e. white male dominated) company. Company really botched the return to work messaging and flexibility and is backpedaling on requiring employees in the office four days a week. They are paying the price with a high level of resignations and retirements.

Explore other reviews about Chubb

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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