So many mistakes in commission and hard to get proper commission - Service Sales Representative Chubb Employee Review

1.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Good for the people who work without commission.

Cons

If you are a sales rep and looking to work. Better avoid working there as they have a policy of making regular mistakes in paying commission. You have to audit every month to make sure your commission is paid properly. That takes sometimes a whole day to investigate. Then after that you have to convince the commission team that they did mistake. If they agree then you get paid. Last year they had 80/20 game that they played with us. They pay you initially 80% of your sales and hold 20% and pay that after 3 months. In 2023 they did 60/40. Now they hold 40% and pay after 3 months. In mean time if you leave the company then that 40% is gone they will not pay that. It looks joke to me. When I left them and moved out of the country they had to pay me above $6000, but they took it from me.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company Stock Purchase Program

Cons

In office Policy is very strict

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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