Pros
Enjoyed the job at first, was a great "work life balance", challenging, variety of work and able to expand my knowledge and skills.
Cons
There was a change in Management and supervisors last year, so since that change, the leadership is a mess and all they worry about is the bottom line $. They started to downsize and expect quality and quantity and to give them your life. You work 10-12 hours a day and when your not there, all you worry about is what you have to do. It is not just casualty claims, it is the whole office, somehow they are not in hell. Management wants results and they keep rising the bar higher and higher. Forget lunch and 8 hour days, those days are over at Chubb ,and if you take vacation, you'll come back to a nightmare and will take month's to get out. The leadership and management is horrible, you are just a number there and can be replaced for less. If they do not no like you, the witch hunt starts, till they get rid of you. It is sad, it was such a great place to work and now the leadership has gone to hell.