Executives disconnected from reality of employee morale and workload - Anonymous employee Chubb Employee Review

1.0
Aug 14, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are the primary pros

Cons

Understaffed for years; always being told it will improve but it never does. Executives blame red tape for not replacing staff immediately, and dedicated employees bear the brunt by working 50-60 hours per week to mitigate negative impact on customers, doing so at the expense of their own mental and physical health and familial/personal relationships. Losing tenured staff due to company inflexibility. Senior executives value optics over substance and are afraid to push back to those at the top.

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5.0
Jul 5, 2026
Recommend
CEO approval
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Pros

Great Company Stock Purchase Program

Cons

In office Policy is very strict

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, fulfilling work, great learning experience.

Cons

Systems are outdated and most clerical jobs have been outsourced overseas or by AI which makes work more complicated and frustrating than it needs to be. Company structure is all over the place, there are multiple branch managers, team leads, Business Development Managers, marketing managers, commercial underwriting managers, IP Managers, and Regional Managers that you constantly need to report to, when on paper you should only report to 1-3 people max. This leads to a lack of communication and lack of overall understanding of goals and appetite. The blame would normally get shifted on you given that you’re on the bottom of the food chain.

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