1.0
Aug 14, 2023
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
Salary and benefits are the primary pros
Cons
Understaffed for years; always being told it will improve but it never does. Executives blame red tape for not replacing staff immediately, and dedicated employees bear the brunt by working 50-60 hours per week to mitigate negative impact on customers, doing so at the expense of their own mental and physical health and familial/personal relationships. Losing tenured staff due to company inflexibility. Senior executives value optics over substance and are afraid to push back to those at the top.