House of Cards - Senior Property Claims Examiner Chubb Employee Review

1.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary is decent. Record profits every quarter since I came over in the great reshuffle of 2020. How close you work with literally all of management because you need their authority to wipe your backside can result in unexpected opportunities if you you are boot licker.

Cons

Job Expectations - Claim volume itself is average to slightly below average for the industry but prepare for several hoops on 80% of your claims that you will be required to jump through or told to GTFO. Yeah they are very cut throat. - No Authority (everything has to be approved which makes the job downright unbearable for most as it slows you down and frustrates a growing handful of customers beyond belief). Even your authority requests to supervisors typically require management to sign off. No training program so they depend on hiring adjusters off other insurance companies (hence the salary).

Explore other reviews about Chubb

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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