Not Great - Commercial Underwriter Chubb Employee Review

3.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent Salary but comes with strings attached

Cons

Bait and Switch-was hired as a remote employee and was just told it's mandatory to return to 5 days in office. Multiple vacancies on my team for over a year now and the balance of the team is expected to just absorb the additional workload while being told to also travel weekly. No respect for work life balance and expected to work nights and weekends to stay afloat and you get chastised for taking scheduled pto (bc that means someone else has to take on your workload while you're out). Antiquated software and business practices. The rating and support staff is also severely short staffed and one week a month you cannot get any endorsements or service items completed due to booking policies-that is an entire quarter of the year that nothing can get some-completely unacceptable! How do you expect Underwriters to sell "Chubb" to brokers when we're telling them that the current turn around time is 30 days for an endorsement when our competitors are able to turn around service items in a week or less. Burnout is real with this company take that into consideration when accepting an offer.

Explore other reviews about Chubb

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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