Interesting times ahead for the new Chubb - Anonymous employee Chubb Employee Review

2.0
Feb 19, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Prior to the recent merger with ACE, Chubb had operated as a competitive, challenging and enjoyable place to work; a company which recognized and respected the value, experience and expertise of its employees. Despite salaries always being less competitive than the rest of the marketplace--it helped bridge that gap by offering a good work/life balance, pension program, and decent PTO policy.

Cons

A lot of Chubb's best talent has either been downsized or driven out as a result of the merger, telling me that ACE leadership is oblivious to the role which Chubb's employees and its culture have played in its long-term success. Although decision-making and execution have not always been a strong suit at Chubb ("due diligence" taken to the extreme perhaps), ACE seems to pride itself on its "fire, ready, aim, and fire again" approach to doing business...something which isn't likely to impress many "old" Chubb agents or customers.

Explore other reviews about Chubb

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It has good people there

Cons

A lot of time spent underwriting

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Business side is smart and is superb at their product

Cons

The IT organization struggles with structural challenges that impact efficiency. The offshore-heavy model in India means US-based employees regularly work early hours to stay aligned, which is unsustainable long-term. The workforce is heavily weighted toward a high-headcount service model rather than investing in strong engineering talent — you need fewer, better engineers, not more bodies. Central tech functions are attempting to build platforms, but without a clear shared understanding of what a platform actually means, these initiatives remain incomplete. The result is heavy manual workarounds propping up half-finished solutions. Strategic direction shifts frequently, and ongoing layoff announcements make it difficult to plan or build momentum.

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