employer cover photo
employer logo
employer logo

Cinch Home Services

Engaged Employer

Poor Communication All Around Led to Stress - Anonymous employee Cinch Home Services Employee Review

1.0
Sep 12, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was working remotely. That's the only thing I can highlight as a pro. The rest of my mind is filled with bad memories.

Cons

The top management was terrible at communication, and they knew it. They spent much time creating plans that were hardly shared with the employees. The client communication was also horrible at times. The leadership avoided acccountability and blamed employeed when something went wrong.

avatar
Cinch Home Services Response
2y
That’s not the experience we want you to have, but I appreciate your honesty. Please know I’m going to share your feedback with our leadership team. In the meantime, please email us at HR@cinchhs.com with your contact information. We’d love to get in contact with you to learn more.

Explore other reviews about Cinch Home Services

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

• Had a fantastic experience with Cinch Home Services throughout the entire hiring process. • HR screening was professional, communicative, and respectful of my time. • Multiple interview rounds were well-organized with no unnecessary delays or ghosting. • Every interviewer was engaged and reflected a genuinely positive company culture. • Walked away with an offer and an even stronger impression of Cinch as a great place to work.

Cons

I do not have anything negative

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible onboarding - seriously, I've bounced around a bunch of companies from major financial services to big tech and startups/SMBs in between, and I have NEVER seen anything like this. Firstly, HR genuinely cares about your experience. The system they built for all the onboarding materials and processes is outstanding; well structured, very professional, and extremely useful. Not only that, they spend 6+ hours with you hands-on rather than just dumping you into virtual trainings. Great, well-priced healthcare benefits. Better coverage and less money than what I had with past employers and from the private market. Fabulous culture - from what I've gathered so far. When you see work anniversaries over 20 years, that speaks volumes in today's world. There's even someone who's been here 35 YEARS, which you simply don't see in corporate America anymore. One of my direct reports has been here 13 years, and I can't tell you how valuable all this knowledge is. Beautiful offices and everyone has plenty of space. Another rarity is that they already understand the value of Product Management, so unlike other places, it doesn't feel like my team is constantly trying to prove why we should be here in the first place. Execs are very hands-on and available to you - the CCO was part of my introductory meetings, for example. This year's Newsweek rankings just came out, and I am not at all surprised to see Cinch win multiple awards, including this being one of the best places to work in the U.S.

Cons

I'd like to see Juneteenth be a company holiday, at least for salaried employees, if possible.

See reviews by: Helpful|Rating|Date|All