Worked as both a concessionist and usher. - Concessions/Usher Cinemark Employee Review

3.0
Oct 24, 2016
Recommend
CEO approval
Business Outlook

Pros

There were a lot of people who were friendly. The managers took things very seriously so no one's poor work ethic went unnoticed.

Cons

They hired a lot of young people so they often have the work ethic of a young person. If youre an ushsr you'll be running up and down stairs and constantly around the premises. If youre in concession then you'll be dealing with horrible customers and staying till 12am a lot.

Explore other reviews about Cinemark

5.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong teamwork, hands on training, and supportive coworkers. You get to learn every role, and jobs rotate weekly between box office, podium, usher, and concession. This variety keeps the work engaging and helps you build versatile skills.

Cons

I honestly had no negative experiences during my time here.

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people to work with and fun environment

Cons

Customers can be rude and management will sometimes not have your back

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