Meh - Concessions/Usher Cinemark Employee Review

2.0
Oct 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Free movies anytime, plus, extra free tickets weekly for friends and family.

Cons

The management is ridiculous. Most of the managers are in their early 20's and seem to think that being one of 7 part time managers at a movie theater gives them power over people. Most of them don't really know, or don't care about, the law, in regards to labor, as it is regularly broken. They routinely impose skipped/late lunches and breaks, and clock you in and out so that there isn't a paper trail. Aside from the management, a large portion of the employees hired are entirely incompetent. Because most people are simply there for a summer, or a school break, etc. they don't feel any responsibility to maintain any kind of professional demeanor, (some even sell drugs at work), and as such, it can be an awful place to work for those that are professional. The worst part about working here, however, is that the managers are actively encouraged to befriend you on social media, and if you say anything that might be considered negative about your work experience, you are punished with fewer hours, or, sometimes, loss of whole weeks. Also, working only 15-20 hours a week is absurd, especially when they actively discourage having multiple jobs.

Explore other reviews about Cinemark

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

3 months training; team leads and supervisors support you during all the process (hiring, training, calls); the place is calm and organized; every month we have team meetings and individual feedback. We have promotions on our area, at least $1 dollar per year of salary increase. You need to pass with a 80% score on a yearly test, even after being hired. You can receive a $2,500 bonus if you are hired as a trilingual agent (Portuguese, Spanish and English).

Cons

It is a call center environment, so you need to be prepared to work under pressure in order to make things happen. But your coworkers are really supportive and trilingual or bilingual, mostly.

3.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

easygoing, fun, good for summer job

Cons

low pay, low hours, busy days

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