I worked in concessions as a concessions coordinator for about 2 years. It was a good learning experience overall. - Concessionist Cinemark Employee Review

3 months training; team leads and supervisors support you during all the process (hiring, training, calls); the place is calm and organized; every month we have team meetings and individual feedback. We have promotions on our area, at least $1 dollar per year of salary increase. You need to pass with a 80% score on a yearly test, even after being hired. You can receive a $2,500 bonus if you are hired as a trilingual agent (Portuguese, Spanish and English).

It is a call center environment, so you need to be prepared to work under pressure in order to make things happen. But your coworkers are really supportive and trilingual or bilingual, mostly.

Benefits and team members can be cool

Upper management has a bad attitude and follows their own set of rules.