Facility Service Sales Rep - Facility Services Sales Representative Cintas Employee Review

1.0
Nov 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall a strong company that's not going anywhere. Solid commission and bonus plan along with good benefits and descent car package. Only 2 half days spent in the office per week. Ability to adjust product pricing to be competitive against competition.

Cons

Corporate beyond belief. Sales and service do not mesh, and might as well be two different companies. Micromanagement, micromanagement, micromanagement. Expect to spend more time filling out sales reports, activity reports, doing field rides with management, and doing contract paperwork rather than selling. Even field rides with prospective new hires are a way they try to micromanage you and try to catch you not following the activity model. Phone calls and cold calls are endless, and your expected to close 3/4 new businesses per week to hit your numbers... which is doable, but often times you can't always sign up high quality business that are going to pay their bills at that rate and you end up signing up businesses that are going to be problematic 3 months down the road. It's very much a what have you done for me lately mentality, and don't expect to have any growth opportunities unless you drink the Kool Aid and lie about sales activity and pretend like there are no issues that need to be dealt with. The more you sell the more fires you put out. Be prepared to deal with unhappy and unwilling workers on the service side of things who take over your accounts once you sell them. They will divert all problems to you, which then takes time away from actually selling. The top sales reps are people who have deals fall into their laps and unfortunately they then get praised and promoted leading to managers that have no idea what the true grind of a sales rep is like. Overall, just avoid a sales position here. There are better companies out there to sell for and who will pay you just as much, if not more. They have an outdated way of doing things and have no reason to change since their competition in the industry is downright awful. The industry is dirty and known for lengthy contracts, suing former customers, high service charges, and outrageous price increases.

Explore other reviews about Cintas

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Definitely a great work life balance.

Cons

Numbers can sometimes be hard to hit.

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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