First Aid & Safety Service Sales Representative (SSR) - First Aid & Safety Service Sales Representative (SSR) Cintas Employee Review

“Commission structure is ridiculous in regards to the pay out and how much we make them. The base salary that they promise you is NOT CORRECT SO ASK MANY MANY MANY questions about what it is WITHOUT commissions. They will try to push that with the commission you will make a certain amount which by the time you follow Alice into the rabbit hole you are in to deep and that there is very little grass on the other side of the fence. Literally I had paychecks that made me feel like i worked at MCDONALD'S and wondered how i was gonna pay my bills. Sales reps are constantly opening accounts that are not suited for a service agreement they just use the SSR in their pawn to make there money by haggling the customer on pricing to win the business. If priced to low you will be nothing more than a glorified delivery girl or boy, and very rarely are the accounts sold at the top tier pricing which nets you the most commission . Also I had to close numerous accounts due to the customer not paying their bills due to the way the Sales Rep set the account up with inaccurate payment information or the person in charge of that company to pay the bills. Also had to close other account because the customer never wanted or needed service. There were times I actually called random peoples houses because the Sales Rep just put a random contact number in the system just to open the account on the premise they'll fix it later, never happened. They were never held accountable for any mishaps everything was a dumping ground to the SSR. Sad part is Management is suppose to approve or disapprove every account being opened, however when the mentality of management is that they will protect their monthly and yearly bonus BY ANY MEANS NECESSARY its a breeding ground for an US vs THEM face off which is sadly the current state of this First Aid and Safety division. Management here DOES NOT CARE ABOUT employees as they say. Even corporate upper management hires managers from the outside and the whole time i was there NO ONE was ever promoted from SSR up into Management. They say they like to promote from within but that is very false and untrue. However they will dangle that carrot in front of you to make you work harder and never give it to you. If you ever wondered how a PACK MULE felt then APPLY HERE. Everyone is just a number that can be replaced. Voicing your view is looked down on if its not that of management even though they preach the company stands on integrity and honor but yet dosen't value that opinion of those like the SSR on the front line. Be prepared for the most UNDERHANDED and DISCOURAGING business practices to be on full display here. The most important thing anyone gets from a job is a paycheck to provide and take care of their family and once that line is crossed, blurred, or just plain out obliterated then all integrity and validity is out the room. The goals they have you work so hard to chase every month can be gone in a instant of achieving said goal because management will issue credits for those accounts that have not paid their bills months ago and WILL TAKE THE COMMISSION BACK FROM YOUR CURRENT PAYCHECK SOMETIMES WITHOUT WARNING OR A CLEAR EXPLANATION AS TO WHY and also THEY WILL TAKE AWAY from the amount of sales you worked so hard to achieve during the month and this is SADLY AND DISCOURAGINGLY DONE ON THE LAST DAY OF THE MONTH. So example if your goal is $20,000 and they credit $2,000 against that then you just LOST YOUR COMMISSION (Taken from next check) AND YOU MISSED YOUR KPI GOAL all in one click WITHOUT WARNING. THEY NEVER EVER KEPT US IN THE LOOP about credits they would send out a mass email stating certain accounts will be getting credited on the LAST DAY OF THE MONTH AND IT WAS 95% of the time between the hours of 3-5pm. Therefore there is no way you can go out and sell $2000 dollars to put you back in the clear. Then because you did not obtain a certain amount of KPI's they will have a performance review and ask why you are not hitting goals but seem to skip over the fact that your sales just got HIJACKED days prior. DO NOT ---DO NOT----- DO NOT trust Human Resources here who claims they have an open door policy more like an BIG OPEN MOUTH policy as they frequent lunch with management partners on a constant basis. I know you're thinking its a harmless business lunch until you find out that what was discussed by you in confidentiality was being told to that person and used against you. The famous phrase "TRUST NO ONE" fully describes the HR staff here. Many SSR's had to utilize the anonymous number to voice their opinion because of the BLATANT FRATERNIZING between HR and management. Sad to say I was actually warned about this my first week on the job. I AM NOT A HIGH SCHOOL STUDENT I AM A COLLEGE EDUCATED INDIVIDUAL WHO HAS AN EXTENSIVE WORK HISTORY IN MANY INDUSTRIES IN ORDER TO VOUCH FOR GIVING THIS REVIEW I AM GIVING. SO YOU CAN EITHER HEED MY WARNING AND MAKE LIFE REAL EASY ON YOURSELF AND APPLY ELSEWHERE OR YOU CAN GO MAKE LIFE REAL REAL REAL HARD AND STRESSFUL STRESSFUL AND FOLLOW ALICE INTO THIS RABBIT HOLE. GOOD LUCK IS ALL I CAN SAY TO YOU