Don’t waste your time - Sales Representative - Uniform Cintas Employee Review

2.0
Sep 18, 2020
Recommend
CEO approval
Business Outlook

Pros

The car package consisted of: $365, $50 cell phone allowance, $54 monthly maintenance and gas card. This was a pro because you will put in 25-45k miles per year on your personal vehicle.

Cons

Where do I start? Company preaches their “culture”. That Spartan mentality they claim and boast about. However, in my experience each location is far from it. This is the boys club. If you fit in, great, if you don’t.. you’ll be gone soon. The amount of stress to get a GOOD sale is decent, but the stress of dealing with it afterwards is ridiculous. The service team at my location was EXTREMELY inefficient and disconnected with their responsibility. It was like having to fight fires, all day every day on their behalf. Customers will hate you after they realize how you locked them into a contract for 5 years and the verbiage you used was “service agreement”. You told them they could complain and get out but the service team is telling them, “Nope, it’s a contract for 5 years, pay the remaining weeks or we’ll take you to court. I don’t care if you’re a mom and pop shop, we’ll sue you.” You’re expected to come into the office and make 240 calls per week at least to set a minimum of 16-20 appointments and then do 50 new onsite visits (cold calls) per week around those appointments. The work is not hard if you love sales, but their expectations are a little ridiculous. If you don’t bring in their undefined weekly sales expectation, they’re quick to put reps on PIPs. On top of those visits and appointments, you also have to go load up stuff that your service team forgot, uniforms they left behind, or other items they needed. Oh and if you’re unable to help them out, too bad, the customer will still get charged and they hope they don’t notice. Reps are sold on the idea of making 6 figures quick, which can be achieved but there are a lot of uncontrollable aspects to get there like: lack of inventory, location and competition. They claim to be better but in reality they’re the same thing. You can’t possibly expect the same production from someone who is in a big city with more opportunities than someone in a rural area where there isn’t a huge need. I don’t regret working here because it taught me to persevere against so many different things but I would never return to that industry. It didn’t bring me satisfaction even though I produced good numbers, I never felt like I accomplished a good thing and I was always stressed out on Sunday evenings thinking of the week ahead.

Explore other reviews about Cintas

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, ethics, training, benefits, opportunity

Cons

Micro managing, 100% hunter role

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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