There are better jobs for the money. - SSR - Sales Service Representative Cintas Employee Review

2.0
May 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Stability, training, benefits, profit sharing, and

Cons

As a Cintas Service Sales rep you have great expectations placed on you. Your family life, your health, and the health of your family mean nothing to the leadership team. Most of the managers will not leave their office to help one of their team if the situation calls for it. Management is allowed to be lazy and unmotivated, while at the same time punishing or redirecting team members they feel are "slipping." You are considered a route manager but also have to drive a truck (often in poor repair), over strain yourself physically to try to get your day done in a reasonable amount of time, and ensure your customers remain happy with, and loyal to, Cintas. And also there are a multitude of long unnecessary meetings you do not get paid to attend. I've found their are many opportunities in the market to be a territory account manager for the same pay without the hassle of also being a "mat flipper". Why you would stay at Cintas for any length of time as an SSR baffles me.

Explore other reviews about Cintas

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, pay structure

Cons

None to add, if you have great management it’s great

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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