Company consistently over promises and under delivers to both customers and employees. - Market Development Representative Cintas Employee Review

1.0
Apr 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, autonomy, Monday-Friday was nice.

Cons

Serious lack of organization, lack of accountability, archaic internal systems, sales and service are supposed to “work together” but doesn’t work that way. Training is almost nonexistent and expectations are high, which is part of the reason they have such high turnover. This happened to myself as well, but I have seen leadership lie to new hires about the sales roles and seriously over promising results. I took a $15k pay cut moving to this company and constantly told I was doing a great job, when they told me I would easily make $15k more; to me a $30k swing the other way is very misleading to just get someone to join the team. During the pandemic directors stated we could not bring back furloughed people because we couldn’t financially handle it. Meanwhile production and service teams struggle due to understaffing, and not 3 weeks later the same directors announce they had the best financial quarter ever! Not to mention zero pay raises because of COVID but leadership still got their bonuses. Great tactics

Explore other reviews about Cintas

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Leader in the industry. - Every industry has these needs - Amazing leadership team

Cons

- One of the more expensive in the industry

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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