Learned a lot, got micro managed at the end! - Fire Service Technician Cintas Employee Review

3.0
Jul 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent Pay Hours are to be expected in the Fire Alarm/Sprinkler industry NFPA code driven, and very customer friendly.

Cons

Schedulers do not know how to read maps, send people to jobs 100+ miles away, while other technicians live closer. (happens all the time, not just isolated incidents) Management (GM, Ops Manager and some Service Managers) has never worked in the Fire Protection business prior, They don't speak the lingo or know any actual technical information regarding Fire Alarm Panels or Sprinkler Systems. Advancement opportunities are few and far between, they interview techs who have been with the company for years but pass them up for fear of loss revenue once the tech is no longer in the field. Many times reports have to be done after the shift because the jobs are bid incorrectly. Service managers are on top of you because there managers are on top of them, and everyone knows that poop runs down hill

Explore other reviews about Cintas

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, pay structure

Cons

None to add, if you have great management it’s great

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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