Great job if family is not important... - Service Manager Cintas Employee Review

3.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Good starting pay, chances to advance in the company, innovative products and a well established profitable company, great benefits and good talented people, great corporate culture.

Cons

Hard to balance family/work life, stressful job, always changing KPIs so they are out of reach, will restructure pay plans if a SSR is performing well so they are less compensated, once they identify someone is not meeting expectations - they become a target instead of trying to work with the partner.

Explore other reviews about Cintas

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, pay structure

Cons

None to add, if you have great management it’s great

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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