Can Be Rewarding, But It Will Be Earned - Service Supervisor Cintas Employee Review

3.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits. SSR pay is good depending on the location and the route you may get. Internal promotion is usually considered first, but from here on out better make sure you have a college education or you won't get past the supervisor level. Strong company, no fear of outsourcing here. Good return on 401K profit sharing.

Cons

The hours, especially in management are extremely difficult. No work life balance. Company agendas always change and so do the bonus structures all the way down to the SSR level which can be extremely frustrating. Communication from Corporate and throughout the location level is extremely poor. Expectations are set unreasonably high and management partners are given sometimes 2 or more full time jobs but expected to perform flawlessly. Corporate management is extremely out of touch with location realities and the location GM's know this and consistently hide behind false promises and half truths to appease the higher ups. Engagement and ESP visits are more of a witch hunt than actually trying to help locations or improve employee moral.

Explore other reviews about Cintas

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, pay structure

Cons

None to add, if you have great management it’s great

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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