Run, as fast as you can. - Service Sales Representative Cintas Employee Review

1.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Sales training was outstanding but bordered unethical. Get some experience with this fortune 550 company and take it to a more ethical company who cares about their employees as well as their customers. Work/Life balance was decent at first but has all but completely gone away.

Cons

They set you up for short term success. They pride themselves on pushing a customer to their limits until the customer tires out and eventually cuts the cord. The company completely lacks values as well as morals. They are cut throat and lack any ethics what so ever. I've seen them run employees into the ground and fire 20 year employees without reason other then replacing them with a cheaper and younger employee. They make you work harder for less money each year. This company actually trained me to mislead customers into thinking that our bundled service provides a discount under the illusion of a two year contract that never existed.This obviously left our customers feeling trapped and unable to cancel service. With the sales force that Cintas has behind each service employee, they aren't afraid to have a customer cancel knowing that a new one is right around the corner.This is a recipe for disaster.

Explore other reviews about Cintas

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, ethics, training, benefits, opportunity

Cons

Micro managing, 100% hunter role

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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