Excellent Opportunity - Customer Service and Sales Representative Cintas Employee Review

4.0
Nov 29, 2021
Recommend
CEO approval
Business Outlook

Pros

This can be dependent from location to location. Cintas does a great job in qualifying candidates during the entry process. Your teams are generally comprised of good people. While you are usually alone on your route, when you need to utilize teamwork to get a job done - there is little to no hang ups. Training is provided routinely and the opportunity for advancement is everywhere.

Cons

This job requires the hustle and the bustle. If you have physical or mental limitations you may not find that you are able to keep up with that is required of you.

Explore other reviews about Cintas

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good pay, good people

Cons

Sometimes service issues cause problems

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

4 day work week and informed training

Cons

As an SSR, you're responsible for a lot; customer complaints, product shortages, bill discrepancies, customers that are in your face yelling/swearing. You are expected to give out your personal cell and email. With the average SSR having over 100 weekly clients, that's a lot of phone calls and emails, while you're already working a busy and physical job. They also claim you can make all these different bonuses. A lot of those bonuses are very small and capped. While I was there, I witnessed SSR's purposely overcharge clients on invoices just so that they could hit their numbers to attain a bonus. I did not enjoy having to have the same conversation over and over with clients that were overcharged.

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