Pros
The only positives are having a job and having benefits. Unfortunately i cannot add anything else that would be positive about this job or company
Cons
Negatives at this job: - Customer service reps are actually account manager but this means they only have to pay them less than $15/hour instead of a salary of $40k plus - You get only promoted if you are on their "like" list. It does not matter how hard you work or how good you are at your job. you can get promoted within 2 months though you know absolutely nothing but you are a favorite - if you are "lucky" to get promoted into management you will work 60 + hours for $42k - While the account specialists are working in a frenzy making all the bonus money and awards, they will never see a penny of it but management will receive all that money - Management does not even bother to talk to anyone unless they want something from you or yell at you - Higher national management told account specialists that they are not worthy of a bonus just like the janitor but can work their way up if they want to make money - Management will almost daily order lunches for themselves with company money while the rest of the company is offered the left overs after they are done - the typical turn over rate of about 80 employees in the whole building is at least 15 employees per six months period. There is a reason there are job opening all the time. - understaffed and overworked while management has free lunches among themselves. - not a single day of sick time or vacation during the first year - supposedly supporting the spartan way: which is true among the "lower" employees who do not get rewarded for anything while management travels big and eats steak - 3% salary increase a year. - they will tell you during your interview how easy it is to be promoted and how they are posting jobs all the time because the branch is growing so rapidly. The branch is growing but employees that quit can't even be replaced fast enough because the next one quit already.