Save 10% of your weekly check, you will thank me when you quit - Service Sales Representative Cintas Employee Review

3.0
Dec 12, 2015
Recommend
CEO approval
Business Outlook

Pros

-Extensive interview process which allows you to get a full perspective of the company, you get to go on a ride-along to experience the job. -The majority of employees were friendly, helpful, and made for a great environment -4 day work week (depending on your route, this is probably one of the best perks) -Paid well, bonus opportunities, commissions, raises, great benefits, etc. -Some of the best naps I've ever had were on route. -You get an extra day off. Do yourself a favor, use that day to get a certificate, a degree, learn a new skill, go to the gym, basically anything that will help you find something better. Because in 6 months time, you'll be glad you did.

Cons

-High turnover of drivers, warehouse, and management -Constant price increases for our customers -Managers are overworked and extremely stressed, it trickles down to drivers -They do not invest in the proper tools to do the job right the first time; using the "band-aid" to small problems which escalates to bigger problems, while you get blamed in the end. -Warehouse crew felt underpaid. There seemed to be a disconnect between drivers and warehouse crew; creating tension and warehouse crew sometimes sabotaged drivers inventory for the next day. -Expectations are extremely high, constant unrealistic sales demands that come from corporate and are enforced by management. -Your product for deliveries are missing over 70% of the time, management makes excuses and you have to face customer to explain. Once the product is available, you have to go back to deliver it to the customer on an unscheduled day, which completely slows you down adding a potential 30min-2hrs to your day depending on additional deliveries.

Explore other reviews about Cintas

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good hours. Great training and field sales guide.

Cons

Weekly quotas may be a challenge for some.

2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The Commission is great. You can make good money in this place.

Cons

While the pay is good, the culture here is not. It is incredibly restrictive. It is very much a “Do what I want you to do, how I want you to do it, and when I want you to do it” management style. They constantly remind you of how much money you can make there which gets annoying after a while. The service team and the sales team are constantly at odds. Not just Cintas, but the industry in general is very sleazy, much like a car dealership. They screw over their smaller customers with enormous year over year price increases. I know a particular salesperson who is having a lot of success their who has no problem lying to his customers, and never answering their calls when the problems come. As long as he keeps the deals coming Cintas does not care. Corporate greed is on full display at Cintas. The Management Development program for college graduates seems like a great opportunity. If you are a young college graduate and you get the opportunity, I would recommend that.

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