Added stops are below minimum wage - Service Sales Representative Cintas Employee Review

2.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

You work by yourself, no boss breathing down your neck. Most of the work is relatively easy.

Cons

Work more then 40 hours, get half time pay. Work less then 40 hours? Extra stops added to you, usually the lowest paying ones no one else wants. Warehouse short staffed? Load your own truck unpaid. Work you butt off to maximize your KPIs in hopes of getting a raise? Max raise 4% a year which is less then inflation, aka a pay cut.

Explore other reviews about Cintas

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good pay, good people

Cons

Sometimes service issues cause problems

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

4 day work week and informed training

Cons

As an SSR, you're responsible for a lot; customer complaints, product shortages, bill discrepancies, customers that are in your face yelling/swearing. You are expected to give out your personal cell and email. With the average SSR having over 100 weekly clients, that's a lot of phone calls and emails, while you're already working a busy and physical job. They also claim you can make all these different bonuses. A lot of those bonuses are very small and capped. While I was there, I witnessed SSR's purposely overcharge clients on invoices just so that they could hit their numbers to attain a bonus. I did not enjoy having to have the same conversation over and over with clients that were overcharged.

See reviews by: Helpful|Rating|Date|All